At Intracoastal Hearing Center, located at 522 21st Street, Vero Beach FL 32960, we are committed to protecting the privacy and security of our patients' information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinic and use our services, including any media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto.
We collect information about you in a variety of ways. The information we may collect via the clinic includes:
Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number, and demographic information, such as your age, gender, and hometown, that you voluntarily give to us when you register with the clinic or when you choose to participate in various activities related to the clinic, such as online chat and message boards.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the clinic to:
Email you regarding your account or order.Fulfill and manage purchases, orders, payments, and other transactions related to the clinic.Generate a personal profile about you to make future visits to the clinic more personalized.Increase the efficiency and operation of the clinic.Monitor and analyze usage and trends to improve your experience with the clinic.Notify you of updates to the clinic.Offer new products, services, and/or recommendations to you.Perform other business activities as needed.Request feedback and contact you about your use of the clinic.Resolve disputes and troubleshoot problems.Respond to product and customer service requests.Send you a newsletter.Solicit support for the clinic.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.Third-Party Service Providers: We may share your data with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
You may at any time review or change the information in your account or terminate your account by:
Contacting us using the contact information provided belowLogging into your account settings and updating your account
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
If you no longer wish to receive correspondence, emails, or other communications from us, you are able to opt out by:Noting your preferences at the time you register your account with our clinicLogging into your account settings and updating your preferences.Contacting us using the provided contact information.If you no longer wish to receive text messages from us, you may opt out by replying "STOP" from the mobile device receiving the messages.
If you have questions or comments about this Privacy Policy, please contact us at:
Intracoastal Hearing Center
522 21st Street, Vero Beach FL 32960
pcc@intracoastalhearing.com